Last updated: January 2025
This Privacy Notice explains how Sakhi ("we", "us", "our") collects, uses, and protects your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
Sakhi is an AI-powered conversational assistant designed to provide emotional support, lifestyle guidance, and personalized recommendations. Our service is operated by Lariso Ltd, registered at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
When you use Sakhi, we collect:
We use your data for the following purposes:
Important: Sakhi is an AI assistant, not a human. All conversations are processed by artificial intelligence technology. We do not share your personal conversations with third parties except as required by law.
Your data is stored securely using industry-standard encryption. Voice data from Indian users is stored in compliance with applicable data localization requirements. We implement appropriate technical and organizational measures to protect your personal data.
90-Day Retention Policy: We retain your personal data, including conversation transcripts and voice recordings, for 90 days from your last interaction with Sakhi.
After the 90-day period:
Active Users: If you continue using Sakhi, the 90-day period resets with each new conversation. Your data is only deleted after 90 days of inactivity.
As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
Easy Self-Service Deletion: You can delete all your data at any time directly from the Sakhi website.
To delete your data:
What gets deleted: All your conversation transcripts, voice recordings, user preferences, and any personal information we hold about you will be permanently deleted within 24 hours.
Alternative method: You can also request deletion by emailing us at info@larisoltd.com with subject line "Delete My Data Request". We will process your request within 7 days.
You may withdraw your consent at any time by:
Upon withdrawal, we will stop processing your data and delete it within 7 days, unless we are required by law to retain it.
We use cookies and similar tracking technologies to enhance your experience. Below is a detailed list of cookies we use:
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link at the bottom of our website. You can also configure your browser to reject cookies, though this may affect your experience with Sakhi.
We use Meta Business Tools, including the Meta Pixel, to:
When you visit our website, the Meta Pixel may collect information including your IP address, browser information, and actions you take on our site. This data is shared with Meta and subject to Meta's Privacy Policy.
You can opt out of Meta's interest-based advertising by visiting Facebook Ad Settings.
Sakhi uses the following third-party services:
These providers have their own privacy policies and data protection measures.
Sakhi is intended for users aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has provided us with personal data, please contact us immediately.
We may update this Privacy Notice from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of Sakhi after changes constitutes acceptance of the updated notice.
For any questions about this Privacy Notice, to exercise your rights, or to lodge a complaint:
Email: info@larisoltd.com
Grievance Officer: Tristan Market
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
You may also lodge a complaint with the Data Protection Board of India at www.meity.gov.in